Here at Cobra we take complete care about our customers’ journey when dealing with us. We understand that each and every one of our customers’ have different requirements, which is why we tailor our service to ensure customer satisfaction is at the forefront of our approach. But don’t just take our word for it, have a look through at what just some of our customers are saying.
See more testimonials below
I purchased a 7.5m Cobra from Cobra Ribs and keep the boat in Ireland. I have been delighted with how the boat performs and suits our boating needs which include operating inshore in the Atlantic which can be very variable in terms of weather. The boat handling is simply superb. The sales process was made simple and easy. The professionalism and business set up gave me confidence to buy from Cobra Ribs. Thank you Cobra Ribs
Over the years I have purchased many boats of varying sizes. We decided to buy a RIB to use in and around the Solent and settled on a 9m Cobra Rib after meeting the Cobra ‘family’. We have thoroughly enjoyed the Cobra and found it to perform well in most sea states. The sales and after-sales we have received has been exceptional. Nothing has been too much trouble and they make every possible effort to ensure that the Cobra experience meets all of our expectations. Congratulations to Steve, Josh and Tom Arkell – you have a great product supported by great service.
I really want to say what a fabulous customer experience it has been from beginning to end, thank you very much. As you know I run my own business and we always place the client first and it really has been a thoroughly positive one from Cobra Ribs! Thanks again and we are all very much looking forward to getting afloat.
We bought our 8.6 metre Cobra from you 6 years ago. It has proved a fantastic boat. In 2008 we completed the Round Britain powerboat race in it and this year we celebrated the 5 year anniversary by taking it to The Scilly Isles. In between, Cobra has been very helpful in helping us maintain it. It looks as good as today as when we bought it!
I wanted to send you a brief note to congratulate you on building such a great boat. You may recall I bought a second hand 7.5m boat from you on brokerage last autumn. She is now happily on a mooring in south west Ireland for the next 6 weeks. I am very pleased with her – she handles very well particularly in the Atlantic swells we get here – I am sure her capabilities are much greater than mine. I was alongside the local RNLI Atlantic 7.5m RIB the other day and I swear the Cobra handled better – albeit the RNLI boat had a lot of gear in it. Anyway great boat. Thanks for all your advice and support.
We are getting on fine with our new rib, fantastic !!! Our buying experience was quite excellent , the service you gave us was first class , a delight , thanks. We have used the rib in and around the Solent , it goes to Salcombe on Monday by sea.
After viewing Cobra Ribs at the London boat show we were very impressed by the quality and the helpfulness of the Cobra staff. They were more than happy to arrange a sea trial on a sister ship to what we were interested in, during this meeting we were shown all the options that were available. This gave us the possibility to make the rib match the super yacht we were also building and to have custom touches fitted. They were more than happy for us to visit during the build process and then arranged delivery to the Mediterranean without hesitation. Our Cobra Rib was used from August through to October last season and was throughly enjoyed by all, the boat is used as a luxury taxi, touring vessel and is great for water sports. We are very happy with our Cobra Rib and the service that has been provided by the Cobra Team
I just wanted to drop you a line to say thanks for the fantastic customer service you and your highly knowledgeable sons have provided me in purchasing the fabulous rib. Tom today was absolutely superb, as well as patient in running through everything with me, and showing what these wonderful boats can really do.